WHERE ARE YOU LOCATED? HOW CAN I REACH YOU?
We have two operation offices.
European customers are managed by a team in Lithuania and the United States & Canada customers are managed by a team located in New York.
- New York City, Manhattan, 29 W 119th, 10026.
- Vilnius, Lithuania, Antakalnio st. 65, 10207
If you have any questions contact us via email@example.com
DOES SHIPPING COST DIFFERS IN DIFFERENT COUNTRIES?
MTB SPORTS offers Free Worldwide Shipping for U.S, Canada and European customers.
HOW MUCH TIME DO I HAVE TO WAIT FOR MY PRODUCT TO BE SHIPPED?
Once we receive your payment for your orders it takes up to 5 working days to prepare the package to be shipped(usually 1-2 days). When your order is ready to go you will receive a confirmation letter to your email with tracking number.
Usually, it takes 2-4 weeks to deliver the product to your home.
CAN I RETURN THE PRODUCTS I BOUGHT?
We only refund products that are damaged and/or were described incorrectly.
However, we are flexible and contact us in case of a similar situation.
NOTE: We do not refund products that are on SALE.
Please pick your sizes and products carefully.
Feel free and email us at firstname.lastname@example.org if you have other questions!